This store is the best. Friendly staff, great finds, fun tunes on the PA.

  I had a disappointing & honestly frustrating experience with a security officer during a recent visit. My young son, who has ADHD, accidentally bumped his head & started crying. In the moment, he dropped what he was holding, & instead of checking on him or showing any concern, the security guard just shook his head & walked toward us, picked up the item, & didn’t say anything helpful. My husband went to get the item back from him while I comforted our son, who calmed down quickly. Later, while we were shopping, my son walked just a few feet over to the next clothing rack. The security guard came over again & made a comment. I calmly responded that I wasn’t going to chase my son or crawl under the rack—he wasn’t running off or causing problems. I was walking around to meet him & the guard could clearly see that. Still, he continued to walk toward us like it was some kind of issue. This whole interaction felt judgmental & unnecessary. Kids—especially those with ADHD—sometimes have moments. What they need is patience & a little understanding, not someone hovering & treating them like a problem. We should be able to shop in peace without being made to feel like we’re doing something wrong just because our child is neurodivergent. I hope this place takes time to train their staff—especially security—on how to better handle situations with families & children who may need a different kind of support.

  I've been going to New Life Thrift for many years and have purchased a lot of good things there, which are cheaper than most other thrift stores. I have probably donated more than purchased as I know part of every sale goes to a good cause. Steve and staff are always very helpful and if you need a prayer, Steve is there for you.